Safety in a Just Culture

The Honest Mistake and Building Trust

Employee voluntary reporting represents the Early Warning System for risk control and safety.  Without a Just Culture we lose these safety reports and lose control of our risks. With over 10 years’ experience guiding Just Culture development and training we can assist with implementation of a Just Culture in your organization.

The concepts of Just Culture are sound, but challenging to implement. Done successfully they can create a powerful balance between a human’s “honest mistake” with accountability and corporate responsibility. It becomes the foundation of trust within an organization for labor and management to work together to build trust – it just makes sense.

Manage Risk Thru People

Designing an Approach to Risk Management

Front line operational people see risk first, but without a Just Culture they are afraid to make safety reports and we may never know a problem exists until it is too late.

Building trust increases the number of voluntary safety reports and creates a wealth of data that can help design risk models, establish and maintain risk barriers. This provides an early warning when risk barriers start to become ineffective.

Modern organizations can combine the science of risk models that allow visual representation of changing risk, with proactive reporting of changes in threats to the organization by front line personnel.

We can guide you thru the process of turning safety data reports into dynamic risk models to enhance your management of risk barriers to minimize losses from occurrences.

Training in Event Analysis

A Just Culture Approach to Analysis

Investigations need to come into the 21st century. The search for the “one single thing” responsible for an accident – the “Root Cause” – ignores the complexities of today’s operating environments.

Historically, there has never been “one single thing” that caused an accident – it always was a domino effect. But we still seem to blame a single thing or individual because it is easier.

Modern science and experience tells us “all the moving parts” – people, software, hardware, procedures, and regulations – need to be studied within post-occurrence analysis.

Investigations need to incorporate new approaches based on the concepts of a Just Culture with the tools now available to identify and manage risks.

We train teams of safety investigators and analysts how to better asses why the event occurred and take positive actions to prevent future occurrences.